Your Stars, Our Responsibility
MedWatchers helps Medicare Advantage, Medicaid, and commercial health plans protect and grow Star Ratings through four pillars working as one: AI technology, clinical expertise, a nationwide retail pharmacy network, and end-to-end or orchestration.
The MedWatchers Advantage
AI Technology
CMAPP, our proprietary care management platform, automates 95% of clinical charting so pharmacists spend their time on members, not paperwork. Built-in risk analytics flag who needs outreach first, and live dashboards show plan performance as it happens, not months later.
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Clinical Expertise
A team of 200+ licensed pharmacists delivers outreach in more than 30 languages, connecting with members on a personal level and catching problems most plans never see. It's judgment technology can't replace, behind every intervention we make.
Meet our team >>
Retail Pharmacy Network
With executed contracts across CVS, Cardinal Health, Health Mart, and the Independent Pharmacy Cooperative, our network already reaches7 0% of nationwide prescription volume, on pace for 45,000 stores by the end of 2026. Care shows up where members already are, at the counter, not just on the phone.
See our partnerships >>
End-to-End Orchestration
Other vendors leave plans juggling disconnected tools. MedWatchers connects claims, pharmacy fills, EHR data, and member engagement into one continuous flow through CMAPP, so nothing falls through the cracks between programs, teams, or measurement years.
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AI Technology
CMAPP, our proprietary care management platform, automates 95% of clinical charting so pharmacists spend their time on members, not paperwork. Built-in risk analytics flag who needs outreach first, and live dashboards show plan performance as it happens, not months later.
Explore CMAPP >>
15+
15+ Years of Experience
One of the longest-running clinical pharmacy partners in Medicare Advantage, with a track record of moving Star Ratings for national and regional payers alike
6
Partnerships with 6 of the largest payers in the country
2M+
Clinical interventions delivered annually
66%
Members in the contracts we serve land in a 4+ Star contract
compared to 23% in contracts we don't serve.
Population Health Management Programs Built for Medicare Stars
"population health management" gets 1,900 searches/month, and this section is genuinely the right place for the phrase since every program here identifies at-risk populations and manages outreach at scale. This also opens the door to a dedicated Population Health Management landing page later, which the SEO report flags as a high-volume, moderate-difficulty opportunity we're not targeting at all today.
Medication Therapy Management (MTM)
Comprehensive Medication Reviews that go beyond a checkbox, resolving drug therapy problems and preparing plans for MTM's return to the Star Ratings scorecard in 2027.
CarelQ
High-risk member analytics paired with pharmacist intervention, delivering an average 4 to 6:1 ROI by preventing costly, avoidable acute care events.
Medication Adherence
Comprehensive Medication Reviews that go beyond a checkbox, resolving drug therapy problems and preparing plans for MTM's return to the Star Ratings scorecard in 2027.
SUPD & SUP
Targeted statin outreach for members with diabetes, addressing a persistently low- performing Part D Star measure.
CAHPS
Outreach built around the four CAHPS measures (getting needed care, getting care quickly, prescription drug experience, and care coordination) to strengthen member trust and survey scores.
Care for Older Adults (COA)
Functional assessment and wellness review for Medicare Advantage members, supporting the Care for Older Adults measure set.
THE STAKES ARE REAL
Medication Therapy Management Is Back on the Medicare Star Ratings Scorecard
CMS is reintroducing the MTM measure into Medicare Star Ratings starting with the 2027 measurement year. Plans that build a strong CMR program now will be ahead of the curve when scoring starts. With fewer measures in the denominator, every single measure carries more weight than ever, and moving even half a Star can mean tens of millions in bonus revenue.
CMAPP–The Engine Behind Our Success
The Care Management Platform Built for Medicare Star Ratings CMAPP is MedWatchers' proprietary Care Management Application, built entirely in- house. It's configurable rather than custom-coded, which means we can launch a new client program in under a week while competitors often need months. Al- powered workflows automate 95% of charting, precision targeting engines direct pharmacists to the highest-risk members first, and real-time dashboards mean plans always know where performance stands, not just at the end of the measurement year.
Healthcare Payer Solutions Builtfor Every Star Measure
We partner with the teams responsible for quality performance across Medicare Advantage, Medicaid, and commercial lines.
Reginoal Medicare Advantage Plans
Flexible partnership models that scale to fit a smaller book of business without sacrificing clinical depth or CMS audit readiness.
National Payers
Trusted by 6 of the largest payers in the country to run high-volume outreach across more than 300 Medicare contracts and 40 million lives, with full CMS data validation audit compliance.
Medicaid & Commercial Plans
Programs that integrate clinical, behavioral, and social data to address HEDIS, Core Set, and CAHPS measures, delivering up to a 6:1 ROI among the highest-risk, highest-cost members.
Ready to Protect Your Stars?
Let's talk about where your measures stand today, and where MedWatchers can move the needle before the next measurement year closes.