Medication Adherence
Pharmacist Led Outreach
THE STAKES ARE REAL
Closing Adherence Gaps, One Member at a Time
Medication non-adherence contributes to more than 125,000 preventable deaths every year. For health plans, missed refills and skipped doses show up directly in three separate Star measures, and no two members skip their medications for the same reason. Our pharmacist-led, longitudinal medication adherence program closes those gaps member by member, and stays with them long enough to actually change the pattern.
THE CHALLENGE
Adherence Gaps Carry Real Weight in Your Star Rating
Medication adherence measures have historically been triple-weighted CMS measures. CMS has signaled plans to move them to single weighting, but even at single weight, closing these gaps still has a significant, direct impact on Star Ratings. The harder problem isn't knowing that adherence gaps matter, it's that the members driving them are often the hardest to reach, and the reason behind a missed refill is rarely the same twice. A generic reminder call doesn't close a gap caused by confusion about a regimen, worry about a side effect, or five other prescriptions competing for attention.
The Data Tells the Story
MAPD and PDP contracts supported
Member touchpoints delivered annually
%
Increase in adherent members
%
Member completion rate through
How We Close Gaps
Real Time Data Intelligence
Payors get real-time metrics on current and projected year-end performance, PDC lifts, outreach attempts, and more, so you always know where your three adherence measures stand and where the remaining gaps are, not just at the end of the measurement year.
Real Time Data Intelligence
Payors get real-time metrics on current and projected year-end performance, PDC lifts, outreach attempts, and more, so you always know where your three adherence measures stand and where the remaining gaps are, not just at the end of the measurement year.
Real Time Data Intelligence
Payors get real-time metrics on current and projected year-end performance, PDC lifts, outreach attempts, and more, so you always know where your three adherence measures stand and where the remaining gaps are, not just at the end of the measurement year.
Real Time Data Intelligence
Payors get real-time metrics on current and projected year-end performance, PDC lifts, outreach attempts, and more, so you always know where your three adherence measures stand and where the remaining gaps are, not just at the end of the measurement year.
Ready to Close Your Adherence Gaps?
Let's talk about where your PDC rates stand today and what a pharmacist-led adherence program could mean for your next measurement year.